Support Templates
Sync Your Support Team Effortlessly with Artavolo: Prevent Ticket Slippage, Manage Feedback, and Centralize Knowledge for Enhanced Customer Experience.
Explore TemplatesYour support team's digital workspace
Zoom in on the collaborative efforts within your support team. Gain clarity and focus as you track and engage with the work unfolding across your distributed team
See all of our Support templates
With Artavolo, you can create a sheet or board that captures all new support requests as they come in, whether through email, chat, or other channels.
You can automate the support process. Once support agents have responded to a ticket, it moves here until the customer provides further information or feedback.
With Artavolo, you can collect feedback by using Forms. Forms are dedicated to collecting feedback from customers. It helps the support team keep track of customer suggestions and requests for improvements.
Tickets that have been successfully resolved can be moved to a new group. It acts as an archive of completed tasks
Tickets that are actively being worked on by support team members can be added to a specific filtered View in Artavolo. It serves as a queue for ongoing tasks.
It is easy to create a board with cards that contain valuable information, such as troubleshooting guides, FAQs, and solutions to common issues. It serves as a repository of knowledge for the support team.
Gain a new perspective on your tasks with the right visualization.
Empower your support team with Kanban View to ensure project launches are seamless and well-coordinated, minimizing last-minute disruptions.
Automate Your Support Team’s Productivity
Effortlessly optimize your support operations with Artavolo's seamless blend of simplicity, adaptability, and customization. Harnessing built-in Automations, effortlessly integrate your favorite apps and tools with Artavolo, consolidating vital data into a single, centralized platform for unparalleled productivity gains.
Effortless workflow with Artavolo's Automation
Artavolo's integrated automation simplifies the process of automating routine tasks, freeing up your team to concentrate on the most important work without being bogged down by mundane activities.
What support professionals love about Artavolo
We faced difficulties in managing a growing volume of customer support tickets. Our existing system lacked organization, resulting in delayed responses and unresolved issues. We needed a centralized tool to streamline ticket management, improve response times, and enhance customer satisfaction. We implemented Artavolo to manage our support tickets more effectively. By creating kanban boards, the team was able to categorize, prioritize, and track tickets from submission to resolution. Real-time updates and notifications ensured that no ticket was overlooked.
We adopted Artavolo to centralize our customer support operations. We use the kanban boards to manage inquiries, automated follow-up reminders, and used real-time collaboration features to enhance team communication. Before Artavolo, our existing system was unable to handle the increasing volume of requests, leading to slow response times
By using Artavolo, now we have a comprehensive platform to manage IT support requests. The team customized workflows to fit their specific needs, integrated Artavolo with their existing tools, and used real-time notifications to stay updated on ticket statuses.
Artavolo has improved our response times significantly. The ability to prioritize and manage tickets efficiently has made a big difference
The customization options in Artavolo allow us to tailor our support boards to our specific needs. It’s made managing and prioritizing tickets so much easier
Using Artavolo has improved our team’s communication and coordination. The platform makes it easy to share updates and collaborate on resolving support tickets
Other Solutions
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Twilio
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