IT help desk template
Requests for help and the equipment they are about, from "my laptop will not start" to done, with a form anyone can use.
- Category
- Operations, Product
- Tables
- Requests, Assets
- Views
- Grid, Kanban, Form
About this template
Every request with its type, priority, who asked and who is on it, linked to the laptop, phone or licence it concerns. People ask through the form; IT works from the board and the triage view, and each asset keeps its history of requests.
- Sample records to see how it works; delete them when you start
- Every field, view and link can be changed
- No record limit, on any plan
Requests
10 fields · 7 sample records
Request
Type
Priority
Status
Requested by
Email
Asset
Assigned to
+2 more
Request board
Triage
Ask IT for help
Assets
7 fields · 6 sample records
Asset
Type
Assigned to
Purchased
Cost
Warranty until
Request count
All assets
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